Baggage Policy

Overview

Indonesia Railways allows passengers to carry personal luggage free of charge within specific weight and size limits. To maintain safety, comfort, and convenience onboard, all baggage must comply with the regulations outlined below. Passengers are responsible for their own belongings, as Indonesia Railways is not liable for any loss, theft, or damage to luggage.

Hand Luggage (Carry-On)

Each passenger may bring one piece of hand luggage that can fit in the overhead rack or under the seat. Hand luggage should not block aisles or cause inconvenience to other passengers. Typical examples include backpacks, handbags, or small trolleys.

Free Luggage Allowance

The free luggage allowance varies depending on the travel class and train type, in accordance with Indonesia Railways policy:

Passengers carrying baggage that exceeds the allowed limit may be required to pay additional fees or send their items through the cargo service, subject to space availability.

Large & Oversized Items

Bulky or oversized items (such as musical instruments, bicycles, or large boxes) are not permitted in passenger cabins unless properly packaged and authorized by Indonesia Railways staff. For such items, passengers should:

• Arrive at the station at least 1 hour before departure
• Inform station staff and request assistance for loading
• Ensure items are securely packed and labeled

Prohibited & Dangerous Goods

For the safety of all passengers, the following items are strictly prohibited onboard:

• Weapons, ammunition, or explosives
• Flammable or combustible materials
• Toxic chemicals or corrosive substances
• Illegal drugs or controlled substances

Important Recommendations

• Always lock your luggage and keep valuables in your personal bag.
• Do not leave your belongings unattended at any time.
• Label all bags with your name and contact information.
• Indonesia Railways accepts no responsibility for lost or damaged baggage.

Summary

Passengers of Indonesia Railways enjoy a complimentary luggage allowance based on their ticket class. Oversized or excess items may require special handling and prior approval. By following these baggage guidelines, passengers help maintain safety, comfort, and efficiency throughout their journey with Indonesia Railways.